A few years ago, the HR departments started struggling to process the greater number of applications. They leveraged different Applicant Tracking Systems to cope with a multitude of problems such as time to hire, cost per hire, etc. But now in 2022, recruiters have managed to address the problems of processing huge stacks of candidates. They are still struggling to enhance and optimize the efficiency and effectiveness of their recruitment processes to improve the quality of their hirings. Undoubtedly, the tools and functions introduced by applicant tracking systems have made life easier for recruiters but there is still room for improvements. This void in the system can be filled by AI integrations into your existing ATS to boost its performance. This article will be spotlighting the AI tools and their benefits in talent acquisition processes.
AI Integrations; Functions and Benefits
We have seen AI integrations making highlights in terms of its benefits in Medical Technologies, Manufacturing and Automation sectors, Food Chains, and Data Analytics departments but little is discussed on the use of AI integrations in HR and Recruitment functions of the organizations. Before we jump on to the benefits of AI integrations, let’s discuss briefly the tools and functions of AI that can be incorporated into ATS to increase its degree of performance.
Intelligent Screening of Quality Applicants
AI integrations into your recruitment functions can let you identify quality applicants that best match your talent acquisition practices. The way it works is that dedicated AI tools perform an intelligent background check on your existing employees and staff to generate a trend or pattern based on which the company hires a talent. This pattern is generated based on a number of parameters such as past experience, skillset, certifications obtained, etc. Based on these trends, the intelligent AI tools screen thousands of applications in a matter of time and shortlist just the right applicants to save time and resources for the organizations. In this way, with reduced input from the HR recruitment teams, an important phase of talent acquisition is achieved efficiently.
No matter how much human resources a company invests in its HR processes, there is still a cap as to how efficient they can be. These limitations come at the cost of losing a chunk of the talent pool owing to the lack of communication and poor candidate experience. To address this inefficiency, the organizations can deploy smart and intelligent chat and voice bots that are active 24/7 to provide potential candidates with context-based communication for a better candidate experience. These AI-powered chatbots detect the intent and emotions in the messages and respond accordingly to various incoming queries by learning from communication datasets.
In this way, not only that every candidate gets a response in time but also that this automation provides natural and human-like communication. In this way, AI integrations can optimize the applicant experience with your company.
AI-Powered Online Interviews
The top recruitment automation software available in the market are well-equipped to conduct online interviews of shortlisted candidates in a conducive fashion with multiple tools to optimize the outcome of talent acquisition processes. For instance, recorded responses to let the candidate perform at their best possible time. However, the latest AI integrations in the HR and recruitment CRMs have the functionality to analyze candidates’ suitability based on audio-visual parameters such as choice of words, facial expressions, nature, and tone of the speech to match their profile for the role and degree of alignment with the workplace culture and values. Scary, huh!
This was a brief highlight as to which functions of AI can optimize which segments of the talent acquisition process. Now let’s discuss briefly the benefits of AI integrations into your applicant tracking system to optimize its efficiency, performance, and effectivity.
Diversity and Equality Inclusion
The HR and talent acquisition teams across companies are trained to treat all incoming candidates without any kind of discrimination. However, no matter how much we tend to act neutral, there is always a little bias owing to multiple factors. For instance, past experiences with candidates from a certain demographic can lead to stereotyping of future candidates belonging to the very demographic. Similarly, geographical biases and stereotypes can also cost the companies some potential candidates in the talent acquisition process.
AI is equipped with a variety of tools to optimize the outcome of the recruitment process. Apart from this, one of the ground-breaking differences AI creates is its ability to not be affected by biases. While AI works 24/7, it still does not discriminate against candidates with any prejudice. This leads to a talent acquisition process with diverse employees. It also complements the organizational policy of equal opportunity when it comes to recruiting.
Improved Candidate Experience
In the previous sections, AI-powered intelligent chatbots were discussed. The organizational benefit of these chatbots is that they improve your company’s digital identity by providing a better candidate experience. Unlike HR employees who are only available during office hours to respond to incoming queries, smart bots are available 24/7/365. These bots continuously enhance their interactions using artificial intelligence to provide a natural, and humanoid communication across channels. Different types of intelligent bots include:
- Context-oriented bots
Improved Talent Acquisition KPIs
You can deploy AI integrations into your existing talent acquisition system to achieve the respective KPIs efficiently. For instance, the KPI of time-to-hire is improved using AI integrations by smartly scrutinizing heaps of applications in no time. Artificial intelligence has the ability to parse applications on a number of keywords simultaneously. Similarly, you can also optimize other recruitment KPIs such as quality-of-hire and cost-per-hire while saving human resources in parallel.
Companies can gear up their HR processes by installing preferred KPIs into AI integrations to improve their hiring. The AI will then process, in line with the organizational KPIs significance. In this way, you can achieve the most important milestones of your hiring process autonomously. Features like AI-powered online interviews with candidates can help the recruiters extract useful information about the candidates. This information is drawn from different sources such as facial expressions, and word choices of the candidate. In this way, the quality of the hired candidates is ensured by analyzing it at every recruitment stage.
In the nutshell, AI integrations are the next big thing in talent acquisition processes. Companies are already capitalizing on artificial intelligence technologies to engage the maximum talent pool. Consequently, better application scrutiny, better candidate experience, and improved CV parsing software boost the performance of your Applicant Tracking System.
RecruitBPM is a market leader when it comes to providing B2B talent acquisition requirements. It has an in-built integration for AI tools to optimize your recruitment cycles. And companies can even request a demo ATS to access the premium features of RecruitBPM on a trial basis.